Privacy Policy

Last updated: 2026

1. Introduction

Katun ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Collected Data

We collect the following types of information:

2.1 Personal Information

  • Phone Number: Required for account creation and verification
  • Email Address: Optional, used for account recovery and communications
  • Name: Optional, used for personalization

2.2 Reading Information

  • Questions or intentions you submit for readings
  • Reading preferences and selections
  • Reading history and saved readings

2.3 Device Information

  • Device type and operating system
  • App version and usage data
  • IP address (for security and analytics)

2.4 Payment Information

Payment processing is handled by third-party payment providers (App Store, Google Play). We do not store your full payment card details. We only receive transaction confirmations and payment status.

3. Phone Number Usage (OTP)

Your phone number is used for:

  • Account Verification: We send one-time passwords (OTP) to verify your phone number during account creation and login
  • Account Security: Phone number verification helps protect your account from unauthorized access
  • Account Recovery: Your phone number may be used to recover your account if you lose access

We do not use your phone number for marketing purposes without your explicit consent. OTP messages are sent only for security and verification purposes.

4. How We Use Your Information

We use the collected information to:

  • Provide and maintain our tarot reading services
  • Process your reading orders and deliver readings
  • Verify your identity and secure your account
  • Communicate with you about your account and readings
  • Improve our services and user experience
  • Comply with legal obligations
  • Prevent fraud and ensure security

5. Cookies & Analytics

We may use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze how you use our app and website
  • Improve our services and user experience

We may use third-party analytics services (such as Google Analytics) to understand how users interact with our services. These services may use cookies and collect information about your use of our services.

You can control cookies through your browser settings, though this may affect some functionality of our services.

6. Data Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our services (e.g., payment processors, analytics providers)
  • Legal Requirements: When required by law or to respond to legal process
  • Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Reading history and account information are retained while your account is active and for a reasonable period after account deletion, as required by law.

9. User Rights (GDPR / KVKK Compliant)

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information (subject to legal requirements)
  • Right to Restrict Processing: Request limitation of how we process your information
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to processing of your information for certain purposes
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@katun.app. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@katun.app

Disclaimer: This privacy policy is provided as a general template. This is not legal advice. Please consult with a qualified attorney for legal advice specific to your situation and jurisdiction, especially regarding GDPR, KVKK, or other applicable data protection laws.